The Industry Can Now Focus on More Complex Issues:
Rhodes acknowledged the joint efforts leading to a decrease in extreme harm cases, allowing the industry to address more complex issues. He emphasized the diverse nature of the industry and the importance of forming a constructive relationship with the regulator.
The Debate Is Becoming Increasingly Bitter:
Rhodes highlighted the bitter horse racing debate, expressing the challenges of finding a balance between the industry's interests and public concerns. He urged for a more mature relationship with gambling operators.
Rhodes Addressed the Affordability Measures yet Again:
The CEO discussed the controversial affordability measures, clarifying that they would only affect online gambling. Rhodes reminded operators that financial checks aim to prevent unaffordable gambling, emphasizing the need for industry-wide compliance.
The Industry Must Strike a Balance:
Rhodes challenged the industry on the balance between individual choice and protecting vulnerable customers, questioning where they draw the line. He emphasized the government's role in considering this balance.
The Industry Will Continue to Change:
Rhodes warned of further changes with the potential introduction of an Ombudsman and statutory levy. He stressed the importance of maintaining high Anti-Money Laundering (AML) standards and noted the government's consideration of a single AML regulator.
The UKGC Will Encourage Collaboration:
Rhodes expressed the UKGC's intention to collaborate with global regulators, promoting transparent discussions with operators. He highlighted the commission's commitment to a supportive and transparent relationship with compliant operators.
Rhodes Teased Details about the UKGC’s Corporate Strategy:
In conclusion, Rhodes hinted at updates on the UKGC's three-year corporate strategy, emphasizing engagement and compliance. He stressed the commission's desire to reduce reliance on formal enforcement and promote transparency in compliance.